Information we collect
We collect the following categories of information:
- Account information — your name and email address when you create an account.
- Usage and billing data — your plan, credit balance, and metered agent usage, so we can meter and bill accurately.
- AI interaction data — the command output and context you send to the agent so it can produce a diagnosis or fix.
- Synced settings — aliases, scripts, and secrets you choose to sync, stored encrypted.
- Technical data — basic device and diagnostic information needed to operate and secure the Service.
What we do not do
- We do not sell your personal data.
- We do not read or execute commands on your device; commands run locally and only with your approval.
- We do not use your private code or command output to train our own models.
How we use your information
We use your information to:
- Provide, maintain, and improve the Service;
- Process the agent requests you make and return results;
- Meter usage, process payments, and prevent fraud or abuse;
- Communicate with you about your account, security, and updates;
- Comply with legal obligations.
AI model providers
To generate diagnoses and fixes, we send the relevant context to third-party AI providers (which may include Anthropic, OpenAI, and xAI). These providers process the data to return a result and, under their business terms, do not use it to train their models. We send only what is needed to fulfill your request.
Payments
Payments are handled by a third-party payment provider that acts as our merchant of record. When you make a purchase, your payment details are collected and processed by that provider under its own privacy policy — we do not receive or store your full card details. We receive confirmation of the transaction and the plan or credits you purchased.
Data sharing
We share information only with service providers who help us operate the Service (such as hosting, payment processing, and AI model providers), bound by confidentiality and data-protection obligations, and where required by law or to protect our rights and users.
Data retention and security
We keep your information for as long as your account is active or as needed to provide the Service and meet legal obligations, then delete or anonymize it. We use encryption in transit and at rest for synced secrets, along with access controls and other safeguards. No system is perfectly secure, but we work to protect your data.
Your rights
Depending on where you live, you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. To exercise any of these, email us at [email protected]. You can also delete your account at any time from your dashboard.
International transfers
We may process and store information in countries other than your own. Where we transfer data internationally, we take steps to ensure it receives an appropriate level of protection consistent with this Policy.
Children
The Service is not directed to children under 18, and we do not knowingly collect their personal data. If you believe a child has provided us information, contact us and we will delete it.
Changes to this Policy
We may update this Policy from time to time. We will revise the "Last updated" date above and, for material changes, take reasonable steps to notify you.
Contact
For any privacy question or request, email [email protected].